Biuro klientów detalicznych

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Our activities include:

  • Providing services to individuals and selected institutional clients in sale of products offered by DMBH,
  • Client services associated with operating of the securities account, derivative rights account, property rights account and money account,
  • Organization and providing services to clients in non-public trading organized through the DMBH,
  • Current control and supervision over internal processes associated with rendering services to individual Clients,
  • Issue of brokerage orders by authorized brokers,
  • The following teams remain ad disposal to ensure convenience and satisfy the need and requirements of our customers:

Internet Distribution
Basic tasks:

Supporting Clients in providing them with Internet-based brokerage services.

Typical activities performed by the Internet Distribution:

  • Regular monitoring of operating efficiency and effectiveness of the Internet transaction platform,
  • Processing buy/sell orders for financial instruments traded on the organized market (WSE, BondSpot) and canceling previously submitted instructions,
  • Processing registrations for securities offered in public, the distribution of which is taking place through the Internet,
  • Processing other instructions in respect to services offered through the Internet and providing services associated with the Internet investment account,
  • Communicating with Clients to resolve problems arising during operation of the DMBH Internet platform.

Contact us to obtain detailed information relating to the services offered by DMBH through the Internet.